Every visit confirmed, every service due booked, every invoice paid.
Your job management system keeps the jobs. Agentric OS keeps the customers informed and the calendar full: it confirms visits, tells customers when the engineer is on the way, books annual services before they fall due and chases invoices.
Installed 11 months ago · Bristol
found among your installed jobs
three slots that suit the area’s route
Tuesday morning → booked
message sent on the day
service certificate sent
Not “reminder sent”
“Service booked, done and paid: £145 without a phone call”
Agentric OS › Configurations › Field service & installers
Phones, reminders and chasing, for every single job.
Customers ring the office because nobody told them. Engineers lose time at doors nobody opens.
Every installation should bring a yearly service. Without a reminder, most never do.
Paperwork after each job waits for someone in the office to find time for it.
Small jobs get paid late because chasing them costs more than the job.
The office work behind every job, run from start to finish and adjustable to how you operate.
Confirms the date with the customer and reminds them the day before.
Tells the customer when the engineer leaves for them, so the door gets opened.
Finds installations due for a service and offers slots that fit your routes.
Sends the right certificate after the job and keeps track of the ones that renew.
Reminds on your schedule, stops when paid and hands the rest to the office.
Asks happy customers for a review once the job is closed and paid.
Every situation above is a set of steps and rules you can change. Any other situation your team handles by hand can be added the same way, without rebuilding anything.
The same four steps every time, so nothing depends on who remembers to follow up.
Sees what changed in your job management system, or what a customer just wrote, and reads the latest details before deciding anything.
Every action is checked against rules you set: done straight away, sent to a person for approval, or never done.
Sends the message or makes the change in your job management system, then reads it back. “Sent” is not counted as “done”.
Anything unusual, late or outside your rules goes to a person with the full history, never left hanging.
Every situation it handles is recorded with what it cost, what it saved and what it brought in. You see it per week, per team and per location.
Time no longer spent on confirmations, reminders and chasing, at your own rates.
Annual services booked from reminders, valued at your service price.
Money paid after an automatic reminder, and how much sooner.
Visits where nobody was home, before and after the on-the-way message.
See what it would do in your business before you commit to anything.
How it goes
Connect
Read-only access to your job management system and a short call about your rules.
Watch
It works alongside your team without sending anything.
Decide
You see what it would have done and what it was worth, then choose what goes live.
No. Jobs, customers and engineers stay where they are. Agentric OS works on top of your system and records what it does there.
Yes. Service slots are offered from the days and areas your rules allow, so engineers are not sent across the map.
Your team. Agentric OS passes them on with everything the customer said, and keeps out of the conversation.
For two to four weeks Agentric OS works on your real data with read-only access. It writes down everything it would have done and what that was worth, and sends nothing. Then you decide what to switch on.
Tell us which job management system you use and which tasks eat your team’s day. We’ll show you what it would look like on your own data.
Or reach us at info@aglium.com • Telegram