Configuration · Equipment, plant & tool hire

Equipment hire

Every hire confirmed, delivered, extended and paid, without the hire desk chasing it.

Your hire system keeps the contracts. Agentric OS does the follow-up: it confirms, books deliveries, offers extensions before a hire ends, books the collection after the off-hire call, prices damage within your limits and chases the invoice.

Extra hire days
from timely extension offers
Faster collections
after every off-hire call
Invoices paid
without manual chasing
Hire · 3t excavator

Ends tomorrow · site in Leeds

1
Hire ends tomorrow

noticed in your hire system

2
Customer asked

extend for another week?

3
Customer said yes

extension within your rules → done

4
Hire updated

new end date read back

5
Invoice

next week added to the contract

Not “reminder sent”

“7 more hire days, £840 added to the contract”

Agentric OS › Configurations › Equipment hire

This configuration at a glance

For
Plant, tool and equipment hire companies with a hire desk and their own deliveries
Works on top of
Your hire management system, your accounting, telematics if you use it, email and WhatsApp
Situations
New hire request, delivery and collection, hire about to end, off-hire call, damage on return, overdue invoice, machine idle or due for service
Messages included
Hire confirmation, driver on the way, end-of-hire reminder with an extension offer, collection booked, damage report, invoice reminders
Does by itself · asks first
Confirms available kit, books delivery windows, sends reminders and chases invoices. Damage charges above your limit, discounts and anything your rules do not cover wait for a person.
Counted in money
Hire desk hours saved, extra hire days from extensions, invoices collected, days lost between off-hire and collection

Where hire companies lose money

Not on the big deals. In the gaps between them.

Extensions nobody offered

A hire ends on Friday. Nobody called on Thursday, so the customer hired the next week from someone else.

Kit standing on site

The off-hire call came in, but the collection was booked days later. The machine earned nothing in between.

Damage invoiced late

Photos sit in a driver’s phone. The charge goes out two weeks later and gets disputed.

The hire desk as a call centre

Confirmations, “where is my driver?”, reminders and chasing fill the day. Selling waits.

What it handles

The work your hire desk does every day, run from start to finish and adjustable to how you operate.

Hire request

Checks what is available for the dates, confirms the hire or offers an alternative, and books the delivery window.

Delivery and collection

Tells the customer when the driver is on the way and confirms the hand-over, so nobody has to ring the desk.

End of hire

Before a hire ends, asks the customer whether to extend. A yes within your rules is added to the contract straight away.

Off-hire call

Books the collection, tracks it to the yard and alerts a person if the kit is still on site after the agreed time.

Damage on return

Takes the photos and the inspection note, prices the repair from your list, and sends charges above your limit for approval.

Overdue invoice

Sends polite reminders on a schedule you choose, stops the moment it is paid and hands the rest to your credit controller.

…and your own

Every situation above is a set of steps and rules you can change. Any other situation your team handles by hand can be added the same way, without rebuilding anything.

Every situation, seen through to the end

The same four steps every time, so nothing depends on who remembers to follow up.

  1. 1

    Notices

    Sees what changed in your hire system, or what a customer just wrote, and reads the latest details before deciding anything.

  2. 2

    Decides by your rules

    Every action is checked against rules you set: done straight away, sent to a person for approval, or never done.

  3. 3

    Acts and checks

    Sends the message or makes the change in your hire system, then reads it back. “Sent” is not counted as “done”.

  4. 4

    Hands over when needed

    Anything unusual, late or outside your rules goes to a person with the full history, never left hanging.

Counted in money, not in messages

Every situation it handles is recorded with what it cost, what it saved and what it brought in. You see it per week, per team and per location.

Hire desk hours

Time your team no longer spends on confirmations, reminders and chasing, at your own hourly rates.

Extra hire days

Days added by extension offers that went out on time, valued at the contract rate.

Invoices collected

Money paid after an automatic reminder, and how much sooner it arrived.

Days lost to collections

The gap between the off-hire call and the kit back in the yard, before and after.

Free shadow check

See what it would do in your business before you commit to anything.

  • Read-only access to your hire system: nothing is sent and nothing is changed
  • For two to four weeks it handles your real work in the background and writes down every step it would take
  • You get a report in money: hours your team would have saved and revenue it would have brought in
  • Then you switch on the parts you trust, one by one

How it goes

  1. 1

    Connect

    Read-only access to your hire system and a short call about your rules.

  2. 2

    Watch

    It works alongside your team without sending anything.

  3. 3

    Decide

    You see what it would have done and what it was worth, then choose what goes live.

Common questions

Does it replace our hire system?

No. Contracts, fleet and customers stay in the system you already use. Agentric OS works on top of it: it sees what changed, decides what should happen next and does it there.

What if our hire system has no open connection?

Most modern hire systems have one. If yours does not, we can start from the emails and exports it already produces, and move to a direct connection later.

Who decides on damage charges?

You do. Your rules set the limit up to which a charge goes out by itself. Anything above it waits for a person, with the photos and the price attached.

What is the free shadow check?

For two to four weeks Agentric OS works on your real data with read-only access. It writes down everything it would have done and what that was worth, and sends nothing. Then you decide what to switch on.

Let the follow-up run itself

Tell us which hire system you use and which tasks eat your team’s day. We’ll show you what it would look like on your own data.

Book a demo

Or reach us at info@aglium.com • Telegram

Powered by the Aglium platform:

Runs on Agentric OS

The platform for agentic operations, built on Agentrika.

Powered by AI Gateway

Sanctioned MCP gateway — governed AI access to your data.